The day of the meeting, participants are asked to log in 5-10 minutes before the meeting start time to ensure connectivity and to troubleshoot any technical issues.
Connectivity:
Position yourself as close as possible to your Wi-Fi router for the strongest possible signal.
Disconnect any other device that may be using your camera and/or microphone, internet connection and close any other large application on your computer/device that would take up a lot of memory, to have as much bandwidth as possible dedicated to the video call.
Test your internet connection by clicking here: https://zoom.us/test
Audio:
We recommend using a computer or laptop with speakers or headphones. A mobile device will have limited functions in Zoom.
You will have the opportunity to check your audio prior to joining a meeting.
If you have any issues while connecting, consult the "Troubleshooting" information section below. If you continue to experience issues, please contact us immediately to assist.
We highly recommend using the Zoom Desktop Client to ensure the best experience and access to all enabled functionalities.
OPTION 1: Joining via the Desktop Client:
Step 1: | Click on the link in your email invitation to join. You may be instructed to download or “Launch Meeting” the Zoom desktop client application. If prompted to perform an update, please do so, and/or click “Open Zoom Meetings”. |
Step 2: | Test your audio by clicking on “Test Computer Audio.” |
Step 3: | Click on “Join Audio by Computer”, once the audio test is successful. |
OPTION 2: Joining from your Web Browser Version (via Google Chrome or Firefox):
Step 1: | Click on the link in your email meeting invitation. |
Step 2: | If prompted to open the Zoom desktop client, click “Cancel”. |
Step 3: | Click “Join from your Browser” link and enter the meeting ID. |
Step 4: | Click “Join” and follow the prompts. |
OPTION 3: Joining via Audio Connection only (Dial-in)
Participant Controls:
You may enable the functions below as necessary by hovering your mouse over the bottom of your screen to view the following icons:
Microphone | to mute/unmute your audio (available for Committee Members only) |
Camera | to turn on/off camera (“start/stop video”) (available for Committee Members only) |
Participants | to view participants in attendance (available for Committee Members only) |
Q&A | to pose questions or comments during the meeting |
Raise Hand | to raise/lower hand during meeting |
Simultaneous Interpretation
Remote simultaneous interpretation is available in French and English via the “world icon” in the participant controls tray at the bottom of your zoom screen. | |
![]() |
|
Troubleshooting Zoom
![]() | We have included some information and links to assist you with troubleshooting common audio issues when connecting to meetings in Zoom. |
|
If you have any questions, please contact our team and we would be happy to assist you.